Contact Ent Credit Union (2024)

Ent Credit Union routing number:307070005

How to contact Ent

Contact Ent Credit Union (1)

My account

Log in to online banking to check your balance, pay loans, transfer funds, send secure messages and more.

Visit a service center near me

Find business hours and driving directions for my local service center, closest Ent Express ITM or nearest ATM.

Speak to an Ent representative

Call us at 800-525-9623 to get help with online banking, debit disputes or making changes to your accounts.

Get immediate answers

Learn more about our products and services, find loan rates, financial calculators and other general information.

Our Member Service Representatives are available extended hours to serve you by phone and secure message 6 days a week: Mon through Fri from 7 AM to 6 PM and Sat from 8 AM to 3 PM (Mountain Time).

Phone numbers

  • Main number: 800-525-9623
  • Lost or stolen Ent debit card: 800-525-9623
  • Lost or stolen Ent credit card: 866-289-1567
  • Media inquiries: (720) 833-3343
  • Canada toll-free: 800-272-9125

Fax numbers

  • Auto loan payoff request: 719-388-9410
  • Borrower payoff authorization (consumer loan or HELOC): 719-388-9410
  • DMV out-of-state auto loan registration: 719-550-7993
  • Consumer loan application documents: 719-550-7199
  • Mortgage application documents: 719-388-8995
  • Letter of guarantee: 719-388-9410
  • Lien release/title copy letter for DMV: 719-550-7993
  • Mortgage loan information request: 719-550-7006
  • Auto insurance proof/removing CPI: 1-800-713-0260
  • Verification of deposit or balances/fund confirmation/deposit or account history: 719-388-9009

Mailing addresses

Consumer loan payments

P.O. Box 16769
Colorado Springs, CO 80935-6769

Mortgage loan payments

P.O. Box 16900
Colorado Springs, CO 80935-6900

General mail address

P.O. Box 15819
Colorado Springs, CO 80935-5819

Credit card payments

P.O. Box 790408
St. Louis, MO
63179-0408

Quick answers to common questions

My account

To make an auto loan payment, or another consumer loan payment, you have a few options:

  • Logging into online banking and making a one-time payment, or setting up a recurring payment in your Ent account or from another financial institution.
  • Request automatic payments to be made from your outside financial institution by visiting a service center or contacting us at 800-525-9623.
  • Visiting a service center, shared branch or ITM.
  • Mailing a payment to our P.O. Box (see mailing addresses above)
  • Setting up a bill pay through your financial institution. You may need to contact your financial institution to see if this service is available.
  • Make your payment online using your debit card without logging into online banking. Click here to make a payment. There is a $9.95 fee for this option.
  • Contacting us by phone at 800-525-9623. There is a $15.00 fee for this option.

You should receive your new card one week to 10 days prior to your old card’s expiration. Your new card must be activated prior to use. However, debit cards can be ordered by calling us or instantly issued at a Service Center.

Your call center password is apassword set by you that is used to identify you when you contact us by phone. Stop by anyservice centeror log in toonline bankingto set up your call center password today!

An Ent member may request a wire transfer in-person, by telephone or through online banking (as a secure message request). Domestic wire fee: $25.00; international wire fee: $55.00.

Ent locations offer notary services to the public, however, Ent does not offer witnesses. Please review ourfee schedulefor information on any fees that may be assessed for these services.

Before you visit one of our convenient service centers to open a business account, please view our Business Banking requirements.

Online banking

Ent Credit Union's routing number is307070005.

We’ll need legal documentation of the name change, in addition to a current government-issued ID that reflects your new name to update your account(s).

Common examples of documentation include a marriage certificate, divorce decree or court orders. Common examples of government-issued IDs are a driver’s license, passport, state-issued ID or military ID. Simply stop by anyservice center.

If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.

If both you and the requested joint owner are local, simply stop by any service center together with a valid form of government-issued ID (driver’s license, passport, state-issued ID or military ID). If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.

This request must come from the primary account holder. If you are local, simply stop by any service center together with a valid form of government-issued ID (driver’s license, passport, state-issued ID or military ID). If you live outside the area, call us toll-free at 800-525-9623 and a member service representative will assist you.

If you forgot your username or password, click here to reset the login information on your account. For all other troubleshooting issues, call us toll-free at 800-525-9623 and a member service representative will assist you.

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Still have questions?

Account Resources
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Contact Ent Credit Union (2024)

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